Privacy Policy

Privacy Policy

Last updated: July 30, 2026

JerryLake Limited ("we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://jerrylakestore.com, place an order, or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you:

  • Place an order
  • Contact our customer service team
  • Subscribe to our marketing emails
  • Create an account
  • Browse or interact with our website

The types of information we may collect include:

Personal Information

We may collect:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number

This information is used to process orders, arrange delivery, and provide customer support.

Payment Information

Payment information is processed securely by our third-party payment providers.

We do not store your complete credit card number or full payment details on our servers.

Payment providers may collect and process payment information according to their own privacy policies.

Website Usage Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Products viewed
  • Website interaction data

This information helps us improve our website, products, and customer experience.

How We Use Your Information

We use your personal information for the following purposes:

Order Processing

We use your information to:

  • Process and fulfill your orders
  • Confirm order details
  • Arrange shipping and delivery
  • Provide order updates
  • Handle customer service requests

Website Improvement

We use collected information to:

  • Improve website performance
  • Understand customer preferences
  • Improve our products and services
  • Provide a better shopping experience

Marketing Communications

With your permission, we may use your email address to send:

  • Promotional emails
  • Discount offers
  • New product updates
  • Special announcements

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in our emails.

Cookies

Our website uses cookies and similar technologies to improve your shopping experience.

Cookies help us:

  • Remember items in your shopping cart
  • Understand how visitors use our website
  • Improve website functionality
  • Provide relevant advertisements

You can manage or disable cookies through your browser settings.

Please note that disabling cookies may affect certain website functions.

Sharing Your Information

We may share your personal information with trusted third-party service providers when necessary, including:

  • Payment processing providers
  • Shipping and logistics providers
  • Website technology providers
  • Marketing service providers

These third parties only receive information necessary to provide their services.

We may also disclose personal information when required by law or when necessary to protect our rights, safety, or property.

International Data Transfers

JerryLake operates internationally, and your personal information may be processed or transferred to countries outside your country of residence.

We take reasonable measures to protect your personal information and ensure that your data is handled securely.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the Internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business records
  • Comply with legal requirements
  • Resolve disputes

When personal information is no longer needed, we will delete or anonymize it where appropriate.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise your privacy rights, please contact us:

Email:
service@jerrylakestore.com

We will respond to reasonable requests within the timeframe required by applicable laws.

Children's Privacy

Our website and products are not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email:
service@jerrylakestore.com

Company:
JerryLake Limited, HK

Address:

UNIT 1406B 14/F, THE BELGIAN BANK BLDG,
721-725 NATHAN RD, KOWLOON, HONG KONG